Vinted Users Express Anger About Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
